How can we help?

Shipping is free on every order — no minimums, no surprises at checkout.

Orders are processed within 1–2 business days. Delivery typically takes 5–9 business days depending on your location. You'll receive a tracking link by email as soon as your order ships.

Yes — once your order ships, we'll email you a tracking number so you can follow it every step of the way.

We move fast to get orders out, but if you reach us at support@calivure.com within a few hours of ordering, we'll do our best to update or cancel it before it ships.

Every order is covered by our 30-day money-back guarantee. If you're not completely happy, contact us within 30 days of delivery and we'll arrange a fast, straightforward refund or replacement.

Email support@calivure.com with your order number and a quick note. We'll send you simple return instructions and take care of the rest.

Once your return is received or approved, refunds are issued to your original payment method, usually within 3–5 business days.

Absolutely. Our products are made from baby-safe, BPA-free materials and tested to high safety and quality standards, so you can feel confident handing them to little ones.

Most of our items are easy to clean with warm soapy water, and many are dishwasher-safe (top rack). Check the product page for specific care details.

Our essentials are designed with babies and toddlers in mind. Recommended age ranges are listed on each product page — always supervise little ones during use.

We accept all major cards (Visa, Mastercard, American Express, Discover, Diners Club), plus Apple Pay, Google Pay, and Shop Pay for fast, secure checkout.

Yes. Checkout is fully encrypted and processed securely through Shopify, so your payment details are always protected.

No account needed — you can check out as a guest. Creating an account simply makes it easier to track orders and reorder favorites.